Journeyor纵途 · 多店铺卖家 ERPMulti-store seller ERP
功能Features

多店铺小团队每天要做的事，
一个后台做完A small multi-store team's daily work,
done from one back office

下面每一块都来自真实运营需求：先在我们自己的店铺上跑通，再做成产品。页面里的界面均为示意图，不含任何真实店铺数据。Every module below came from a real operating need — proven on our own stores first, then turned into a product. Interfaces shown are illustrations and contain no real store data.

多店铺Multi-store

所有店铺，一个登录All your stores, one login

左侧切换店铺，整个后台随之切换到那家店的数据、配色和功能板块。每家店是完全独立的数据域——订单、财务、库存、广告、邮件互不混用，想关掉哪家店不用的板块就关掉。Switch stores in the sidebar and the whole back office switches to that store's data, color theme and modules. Each store is a fully independent data domain — orders, finance, inventory, ads and email never mix — and modules a store doesn't need can simply be turned off.

  • 店铺级数据隔离，权限按店铺授予Store-level data isolation; permissions granted per store
  • 每家店自己的配色方案，一眼分清现在在哪家店A color scheme per store, so you always know which one you're in
  • 新店铺从空白数据域开始，不继承任何别家的数据New stores start from a blank data domain, inheriting nothing from others
利润与现金流Profit & cash flow

每个 SKU 赚了多少，
不用等到月底What each SKU earned —
without waiting for month-end

结算数据自动拉取，平台佣金、FBA 费、广告费、头程、退货、促销逐项拆到 SKU；上月、近 3 月、近 6 月、今年至今或任意月份自选。现金流账户记录每一笔进出，月结中心把当月配平，资产负债表连在途和国内仓的压货成本都算进去。Settlements are pulled automatically and referral fees, FBA fees, ads, inbound freight, returns and promotions are broken out per SKU — for last month, the last 3 or 6 months, year to date or any month you pick. Cash-flow accounts record every movement, month-end close reconciles the month, and the balance sheet includes stock in transit and at your domestic warehouse.

  • SKU 利润表 · 现金流账户 · 月结中心 · 资产负债表SKU P&L · cash-flow accounts · month-end close · balance sheet
  • 利润计算器：新品定价前先算头程、费用和利润率Profit calculator: freight, fees and margin before you price a new product
  • 多人同时记账不互相覆盖Several people can post entries at once without overwriting each other
广告Advertising

广告组合到投放词，
一层层看清From portfolio down to keyword,
layer by layer

广告组合、活动、广告组、投放四级逐层下钻，按创建日期分组看每批广告的表现。「超级架构」用模板一次搭好整套广告结构——自动、精准、宽泛、捡漏——创建后可选择立即开启。销售看板把广告单和自然单分开，ACOS 不再是一笔糊涂账。Drill down through portfolio, campaign, ad group and target, grouped by creation date to compare each batch. “Super Structure” builds a complete campaign set from a template — auto, exact, broad, catch-all — and can switch them on at creation. The sales dashboard separates ad orders from organic orders so ACOS stops being a blur.

  • 广告组合汇总视图，一键进入对应活动Portfolio roll-up view, one click into its campaigns
  • 广告模板：新品一键搭建完整架构Templates: a full structure for a new product in one click
  • 广告数据每日同步，令牌异常自动提醒Daily ad-data sync with alerts when a token stops working
FBA 库存与货件FBA inventory & shipments

从采购到入仓，
台账自己走From purchase order to warehouse,
the ledger keeps itself

FBA 库存与可售天数每天更新，补货建议按销速算；采购、国内仓、在途、FBA 四段库存连成一本进销存台账。创建货件照着亚马逊后台的步骤走，货件追踪自动回填收货数量，少收多收一眼看出。FBA stock and days of cover update daily, with replenishment suggestions from sell-through; purchasing, domestic warehouse, in-transit and FBA stock form one continuous ledger. Shipment creation follows Seller Central's steps, and shipment tracking fills in received quantities automatically so shortages and overages stand out.

  • 库存报表异常自动防护，不让空表覆盖好数据Guards against throttled or empty reports overwriting good data
  • 货代账单上传后自动归到对应货件Freight-forwarder invoices filed against the right shipment
  • 台账可镜像到飞书等协作工具只读查看Ledger can be mirrored read-only into tools like Feishu
MCF 多渠道配送Multi-channel fulfillment

独立站、补发、样品，
都用 FBA 库存发Your own site, replacements, samples —
all shipped from FBA stock

在 ERP 里直接创建 MCF 订单：下拉选 ASIN，粘贴地址自动拆分并校验（推荐地址与你输入的对比，和亚马逊后台一样），标准、加急、特快三档时效与费用并排比较。订单状态、追踪号、预计送达自动同步，未发出的可以直接取消。Create MCF orders right in the ERP: pick the ASIN from a dropdown, paste an address to have it parsed and verified (suggested vs. entered, just like Seller Central), and compare Standard, Expedited and Priority side by side. Status, tracking numbers and ETA sync automatically, and unshipped orders can be cancelled.

  • 配送时效与费用在下单前就看到Delivery window and fee shown before you place the order
  • 所有 MCF 订单一张表：创建时间、产品、收件人、追踪状态、送达时间All MCF orders in one table: created, product, recipient, tracking status, delivered
  • 补发流程自动接上售后跟进Replacement orders flow straight into after-sales follow-up
售后与客户After-sales & customers

售后邮件、补发、退货，
不再漏一单Support email, replacements, returns —
nothing slips through

把店铺的客服邮箱接进来，售后邮件自动识别、归档到客户档案；需要补发的生成补发单、进入跟进提醒，第 N 次补发有明确规则；退货管理把 FBA 退货报表和退款交易按订单合并，退了多少、退回仓里多少，对得上。Connect the store's support mailbox and after-sales email is recognized and filed to customer records automatically; anything needing a replacement becomes a replacement order with follow-up reminders and clear rules for repeat replacements. Returns management merges the FBA returns report with refund transactions per order, so refunds and returned units reconcile.

  • 补发跟进：待确认送达、下一次跟进日期自定Replacement follow-up: delivery confirmation and custom next-contact dates
  • 误判的邮件一键标为「不是售后」Misclassified email fixed with one click
  • 客户档案按店铺归档，可重开跟进Customer records filed per store and reopenable
账号、权限与安全Accounts, permissions & security

每个人自己的账号，
只看该看的Everyone gets their own login
and sees only what they should

成员管理里给每个人开账号、分角色；角色决定能进哪些店铺、每个板块是只读还是可改。登录支持保持登录、两步验证（验证器 App）、连续输错自动锁定；老板可以随时重置密码、让某个账号下线。手机浏览器直接用，不用装任何东西。Open an account and assign a role to each person; the role decides which stores they can enter and whether each module is read-only or editable. Login supports stay-signed-in, authenticator-app two-factor and automatic lockout; the owner can reset passwords or sign anyone out at any time. Works in a phone browser with nothing to install.

  • 按店铺 × 按板块的权限矩阵A store × module permission matrix
  • 操作审计日志Audit log of actions
  • HTTPS 全程加密，数据加密存储HTTPS throughout, data encrypted at rest

想看哪一块？约个时间，用你的店走一遍Pick a module and we'll walk through it on your stores

半小时在线演示，不需要先授权任何东西。A thirty-minute online demo; nothing needs authorizing beforehand.

预约演示Book a demo